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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Poseidon products

Hydrodynamic machines with an electric motor, with an autonomous motor, heated devices, channel washing machines, explosion-proof devices
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  • Gas-powered vehicles Poseidon
    Gas-powered vehicles
    VNA-B-200-45A, etc.
  • Devices with an electric motor Poseidon
    Devices with an electric motor
    series E2, E3, E4, E5, E7, E11, etc.
  • Devices with a diesel engine Poseidon
    Devices with a diesel engine
    D12-140-30- L-Gun-F2, etc.
  • Cars with autonomous motor Poseidon
    Cars with autonomous motor
    series B5, B6, B9, B11, B14, etc.
  • Devices with water heating Poseidon
    Devices with water heating
    VNA-BG-210-17, etc.
  • Channel washing machines Poseidon
    Channel washing machines
    Poseidon B13-150-26, etc.
  • Explosion-proof hydrodynamic devices Poseidon
    Explosion-proof hydrodynamic devices
    series E5-1Ex, E22-1Ex, etc.
  • Hydrodynamic devices with electric drive Poseidon
    Hydrodynamic devices with electric drive
    E5-200-15- Th-F-Cover, etc.
  • Disinfection devices Poseidon
    Disinfection devices
    E2-150-9, etc.
  • Devices for hydro-testing Poseidon
    Devices for hydro-testing
    E2-60-12- Tester et al.
  • Canal washing cars and trailers Poseidon
    Canal washing cars and trailers
    D130S, DT400, etc.
  • Tele-inspection systems Poseidon
    Tele-inspection systems
    3188 ForBest et al.
  • Fire-fighting installations Poseidon
    Fire-fighting installations
    series B6FF, etc.
  • Accessories and additional equipment Poseidon
    Accessories and additional equipment
    for high-pressure devices

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